FAQs
General FAQs
- Calls to 1850/1890 numbers?
- Is VAT included in my callcosts result?
- Why cant I see my tariff plan on callcosts?
- What is the difference between a call set up fee and a minimum call charge?
Mobile Calculator FAQs
- Please explain the different types of price plans?
- Why am I being asked to select when I mostly use my phone?
- Why have I been asked for the amount of minutes used per day/per month?
- Why have I been asked to distinguish between mobile and landline calls?
- Please explain text messages (SMS)
- Please explain picture messages (MMS)
- What is the Enter More Detailed Usage screen showing me?
- Where are the minutes to voicemail coming from?
- What are preferred numbers?
Home Phone FAQs
- Why have I been asked for the amount of minutes for each call type?
- Why do I need to indicate when I make calls?
- What are preferred rates?
- What are same network rates?