Contact Us

For Consumer Queries and Complaints

regarding communications service providers, you may contact ComReg's Consumer Care Team by:

  • Filling out a form - pop up to a new windowComReg complaint form
  • E-mail to pop up to a new windowconsumerline@comreg.ie
  • Telephone: + 353 1 8049668 or LoCall *1890 22 9668.
    (Please note: this phone line is attended between 10:00am and 5:30 pm Monday to Friday.)
    *(Calls to 1890 numbers from landlines are charged at a local call rate, charges from mobile phones may vary depending on your operator)
  • Fax: + 353 1 804 9671
  • Post to:
    ConsumerLine,
    Commission for Communications Regulation,
    FREEPOST,
    Block DEF, Abbey Court,
    Irish Life Centre,
    Lower Abbey Street,
    Dublin 1.
For Queries or Comments about using this site 

please contact pop up to a new windowwebmaster@comreg.ie.

Responses to Queries and Complaints

It is ComReg's intention to acknowledge all queries and complaints within 2 working days,  at which stage a response may also be forthcoming. 
Responses to queries will take no longer than 10 working days maximum and in the majority of cases response times will be considerably shorter.